Last Updated: August 3, 2026
1. Introduction
Aura Labs respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.
Aura Labs is an independently run Melbourne, Australia-based business focused on providing research products, custom 3D printed cases, and practical accessories.
2. Information We Collect
When you interact with our website, we may collect the following information:
Name
Email address
Shipping and billing address
Contact information
Payment information (securely processed through trusted third-party payment providers)
Website usage information, including cookies and analytics data
We only collect information that is necessary to provide our services, process orders, and improve your experience.
3. How We Use Your Information
We may use your information for the following purposes:
To process and fulfill your orders
To communicate with you regarding your orders, enquiries, or support requests
To provide customer service and assistance
To improve our website functionality and user experience
To maintain website security and prevent misuse
To comply with applicable legal requirements
4. Data Sharing
Aura Labs does not sell, trade, or rent your personal information.
We may share necessary information with trusted third parties, including:
Payment service providers
Shipping and delivery partners
Website service providers
Legal or regulatory authorities when required by law
All third parties are expected to handle your information securely and only use it for the required purposes.
5. Data Storage and Retention
Your personal information is stored securely and retained only for as long as necessary to:
Complete your orders
Provide customer support
Maintain business records
Meet legal and operational requirements
6. Your Privacy Rights
Depending on applicable privacy laws, you may have rights regarding your personal information, including:
Requesting access to your personal data
Requesting correction of inaccurate information
Requesting deletion of your information where applicable
Requesting information about how your data is used
To make a request regarding your personal information, please contact Aura Labs through our website.
7. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic and performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.
8. Data Security
Aura Labs takes reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we take appropriate steps to protect your data, no online transmission or storage method can be guaranteed to be completely secure.
9. Changes to This Privacy Policy
Aura Labs may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page. Continued use of our website after changes are made indicates acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Aura Labs.
Email:
auralabsaus@gmail.com
WhatsApp:
+61 480 803 759
